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Privacy policy

Thank you for visiting our website hotelolten.ch and for your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is an important concern for us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the legal provisions of the Swiss Federal Act on Data Protection (FADP). The following data protection declaration serves to fulfill the information obligations arising from the FADP. These can be found, for example, in Art. 19 ff. DSG.

Holder

Data controllers within the meaning of Art. 5 let. j FADP are private persons or the federal body that decides on the purpose and means of processing.

With regard to our website, the owner is:

EPM Consulting & Management AG
Bahnhofstrasse 5
4600 Olten
Switzerland
E-Mail: sleep@hotelolten.ch
Tel.: +41622873232

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the accessing device (e.g. computer, cell phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the accessing device;
(3) Host name of the accessing computer;
(4) The IP address of the accessing device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) that were accessed on our website;
(7) Websites from which the user's system came to our website (referrer tracking);
(8) Message as to whether the access was successful;
(9) Amount of data transferred

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.

Legal basis for the processing of personal data

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

Purpose of data processing

The temporary (automated) storage of the data is necessary for the course of a website visit in order to enable the website to be delivered. Personal data is also stored and processed to maintain the compatibility of our website for as many visitors as possible and to combat misuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our IT systems.

Duration of storage

The aforementioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Restriction, objection, correction and deletion options

You can request a correction or deletion of the data at any time. You can find out what rights you are entitled to and how to assert them at the bottom of this privacy policy.

Special functions of the website

Our website offers you various functions that collect, process and store personal data when you use them. Below we explain what happens to this data:

Contact form(s)

  • What personal data is collected and to what extent is it processed? the data you enter in our contact forms, which you have entered in the input mask of the contact form.
  • Legal basis for the processing of personal dataThe processing of personal data is based on the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).
  • Purpose of data processingWe will only use the data collected via our contact form or via our contact forms to process the specific contact request received via the contact form. Please note that we may also send you e-mails to the address provided in order to fulfill your contact request. The purpose of this is so that you can receive confirmation from us that your request has been forwarded to us correctly. However, sending this confirmation e-mail is not obligatory for us and is for your information only.
  • Duration of storageAfter your request has been processed, the data collected will be deleted immediately, provided there are no statutory retention periods.
  • Restriction, objection, correction and deletion optionsYou can request the correction or deletion of data at any time. The rights to which you are entitled and how you can assert them can be found at the bottom of this privacy policy.
  • Necessity of providing personal dataThe use of the contact forms is voluntary. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must complete the fields marked as mandatory. If you do not complete the required information on the contact form, you will either not be able to send the request or we will not be able to process your request due to a lack of information.

Disclosure of information to third parties

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

The disclosure of data to third parties depends on the scope of the activities or offers of our website or our business model described below.

In principle, we only keep your data for as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection service providers, to public bodies and authorities and to private individuals who are entitled to it on the basis of legal provisions, court decisions or official orders, as well as the transfer to authorities for the purpose of initiating legal proceedings or for criminal prosecution purposes if our legally protected rights are attacked.

Statistical analysis of visits to this website - web tracker

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was retrieved, name of the file, date and time of retrieval, amount of data transferred and notification of the success of the retrieval (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes.

Any personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code). We also use the following web trackers to analyze visits to this website:

  • Custom AudiencesWe use the Custom Audiences service of Meta Platforms Ireland Ltd, Merrion Road, D04 X2K5 Dublin 4, Ireland, e-mail: impressum-support@support.facebook.com, website: http://facebook.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.Facebook Custom Audience is an advertising tool from Facebook that can be used to target advertising campaigns to site visitors.You can access the certification of the parent company under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000GnywAAC.You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent itself or at the end of this privacy policy.Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.facebook.com/about/privacy.Der. The provider also offers an opt-out option at https://www.facebook.com/about/privacy.
  • Facebook ConnectWe use the Facebook Connect service of Meta Platforms Ireland Ltd, Merrion Road, D04 X2K5 Dublin 4, Ireland, e-mail: impressum-support@support.facebook.com, website: http://www.facebook.com/. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.Facebook Connect allows users to use their Facebook profile to simplify registration with other web services.You can access certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000GnywAAC.You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.You can find further information on the handling of the transferred data in the provider's privacy policy at https://www.facebook.com/about/privacy.Der. The provider also offers an opt-out option at https://www.facebook.com/about/privacy.
  • Facebook Social GraphWe use the Facebook Social Graph service of Meta Platforms Ireland Ltd, Merrion Road, D04 X2K5 Dublin 4, Ireland, e-mail: impressum-support@support.facebook.com, website: https://facebook.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.we use Facebook Social Graph for advertising purposes.you can access the certification within the framework of the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000GnywAAC. You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.You can find further information on the handling of the transferred data in the provider's privacy policy at https://www.facebook.com/about/privacy.Der. The provider also offers an opt-out option at https://www.facebook.com/about/privacy.
  • GoogleWe use the Google service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.we use Google to be able to reload additional Google services on the website. The service is used to provide other Google services, such as the data processing required for the provision of streams and fonts and relevant Google search content. It is technically required in order to be able to exchange the site visitor's information already available to Google between the Google services and to be able to provide the site visitor with individual content adapted to their Google account.for processing itself, the service or we collect the following data: Background data stored in the Google user account or with other Google services about the site visitor, background data for the provision of Google services such as streaming data or advertising data, data about the site user's use of Google search, information about the end device used, the IP address and the user's browser and other data from Google services for the provision of Google services related to our website.If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Doubleclick, Google Cloud, Google Ads and Google Fonts in accordance with the Google Privacy Policy. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active. You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent itself or at the end of this privacy policy. Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.Der. The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
  • Google AdsWe use the Google Ads service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.Google Ads is an advertising system with which we can place advertisements on external websites on the Internet to inform our customers about our services. Google Ads displays advertisements on external websites that are individually tailored to our clientele and lead to our website according to parameters set by us. If the site visitor clicks on the Google Ads advertisement, they will be taken to our website. In order to measure the success and remuneration of Google Ads advertisements, Google Ads measures the success of the advertising measure when our website is called up. our website processes the data provided by Google Ads in order to analyze and improve our advertising measures and to calculate any remuneration that may be due. the service or we collect the following data for processing itself: Data on the advertising interests of site visitors, interactions of site visitors with advertising relating to our website, data on access to our website by site visitors who have previously clicked on Google Ads advertising and reached our website, data on the end device used, the IP address and browser of the user and other data from Google services for the provision and refinement of Google advertising relating to our website.If the service is activated on our website, our website establishes a connection to the servers of the company Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When Google Ads are used on our website, Google may transmit and process information from other Google services in order to provide background services for the improvement and individualization of Google advertising. For this purpose, data may also be processed by other Google services such as Google Apis, Google Cloud, Google Ads, Google Analytics, Google Tag Manager, Google Marketing Platform and Google Fonts in accordance with the Google Privacy Policy under Google's own data protection responsibility. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active. You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent itself or at the end of this privacy policy. Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.Der. The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
  • Google Analytics
    • Scope of the processing of personal dataOn our website we use the web tracking service of Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ (hereinafter: Google Analytics). As part of web tracking, Google Analytics uses cookies that are stored on your computer and enable an analysis of the use of our website and your surfing behavior (so-called tracking). We carry out this analysis on the basis of the Google Analytics tracking service in order to constantly optimize our website and make it more accessible. When you use our website, data, in particular your IP address and your user activities, are transmitted to servers of Google Ireland Limited. We carry out this analysis on the basis of Google's tracking service in order to constantly optimize our website and make it more accessible. We also require web tracking for security reasons. Web tracking enables us to track whether third parties are attacking our website. The information from the web tracker enables us to take effective countermeasures and protect the personal data we process from these cyber attacks. By activating IP anonymization within the Google Analytics tracking code of this website, your IP address will be anonymized by Google Analytics before transmission. This website uses a Google Analytics tracking code that has been extended by the operator gat._anonymizeIp(); to enable only anonymized collection of IP addresses (so-called IP masking).
    • Legal basis for the processing of personal dataIn accordance with Art. 13 para. 1 FADP, the legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent by clear affirmative action or behavior).
    • Purpose of data processingOn our behalf, Google will use this information for the purpose of evaluating your visit to this website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. We also require web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker enables us to take effective countermeasures and protect the personal data processed by us from these cyber attacks.
    • Duration of storageGoogle will store the data relevant for the provision of web tracking for as long as it is necessary to fulfill the booked web service. Data collection and storage is anonymized. If there is any personal reference, the data will be deleted immediately, provided that it is not subject to any statutory retention obligations. In any case, the deletion takes place after expiry of the retention obligation.
    • Objection and deletion optionsYou can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser or activating the "Do Not Track" setting in your browser. You can also prevent Google from collecting the data generated by the Google cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link(http://tools.google.com/dlpage/gaoptout?hl=de). You can find Google's security and data protection principles at https://policies.google.com/privacy.
  • Google MapsWe use the Google Maps service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.on our behalf, Google will use the information obtained via Google Maps to show you the map. You can find us faster and more accurately using Google Maps than with a simple, non-interactive map. The corresponding data is also used to assign the site visitors who display our Google Maps map, if necessary with the help of the Google advertising ID, and to link them with physical visits and calls to other contact information listed on Google. In this way, Google can make an assessment of the expected flow of visitors, and the service or we collect the following data for processing: Data required to visualize and display location data in the form of a map such as, in particular, IP address, information from Google background services such as Google Apis, search terms, IP address, coordinates, when using the route planner, starting location and destination, location data, Google advertising ID, Android advertising ID.We have concluded a contract with Google with regard to Google Maps for joint processing. You can find the content at https://privacy.google.com/intl/de/businesses/mapscontrollerterms/. If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be processed by the Google services Google Apis, Google Cloud and Google Fonts in accordance with the Google data protection declaration under Google's data protection responsibility. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active. You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent itself or at the end of this privacy policy. Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.Der. The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
  • GstaticWe use the Gstatic service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and preload required catalog files. In particular, the service loads background data for Google Fonts and Google Maps.as part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. You can access the certification within the framework of the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active. You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent itself or at the end of this privacy policy. Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.Der. The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

Integration of external web services and processing of data outside the EU

We use active content from external providers, so-called web services, on our website. By accessing our website, these external providers may receive personal information about your visit to our website. Data may be processed outside of Switzerland. You can prevent this by installing an appropriate browser plugin or deactivating the execution of scripts in your browser. This may result in functional restrictions on websites that you visit.

We use the following external web services:

  • Google Cloud APIsWe use the Google Cloud APIs service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.we use Google APIs to be able to reload additional Google services on the website. Google Apis is a collection of interfaces for communication between the various Google services used on your website. The service is used in particular to display the Google Fonts fonts and to provide the Google Maps map.for processing itself, the service or we collect the following data: IP addressIf the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Cloud, Google Maps, Google Ads and Google Fonts in accordance with the Google Privacy Policy under Google's data protection responsibility. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active. You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent itself or at the end of this privacy policy. Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.Der. The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
  • Google FontsWe use the Google Fonts service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.we use the Google Fonts service to integrate attractive fonts on our website in order to be able to display our website in a visually better version. The service may also be used on our website if other Google services are loaded on our website that require Google Fonts fonts for execution. This is the case, for example, if our website uses Google services that require Google Fonts to run.for processing itself, the service or we collect the following data: Data on fonts, IP address of the page visitor, statistics on the use of fonts and other data from Google services related to our website.If the service is activated on our website, our website establishes a connection to the servers of the company Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Google Cloud and Google Ads in accordance with the Google Privacy Policy. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active. You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent itself or at the end of this privacy policy. Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.Der. The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
  • GravatarWe use the Gravatar service of the company Aut O'Mattic A8C Ireland Ltd, Grand Canal Dock, 25 Herbert Pl, D02 AY86 Dublin, Ireland, e-mail: privacypolicyupdates@automattic.com, website: https://de.gravatar.com/. According to the assessment of Swiss authorities, processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.Gravatar is a service for providing avatars across websites.You can access the certification of the parent company Automattic Inc. under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000CbqcAAC. You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.You can find further information on the handling of the transferred data in the provider's privacy policy at https://automattic.com/privacy/.Der. The provider also offers an opt-out option at https://automattic.com/privacy/.
  • HolidayCheckWe use the HolidayCheck service provided by HolidayCheck AG, Bahnweg 8, 8598 Bottighofen, Switzerland, e-mail: info@holidaycheck.de, website: https://www.holidaycheck.de/ on our website. The processing takes place exclusively in Switzerland in accordance with the data protection legislation applicable there.the legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 1 DSG, which you have given on our website.the HolidayCheck plugin allows users to view and share reviews and information about hotels and destinations directly on the website to help them plan their trip. It offers a user-friendly interface and provides trustworthy and up-to-date information.you can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.You can find more information on the handling of the transferred data in the provider's privacy policy at https://www.holidaycheck.de/datenschutz.Der. The provider also offers an opt-out option at https://www.holidaycheck.de/datenschutz.
  • Legally ok legal text snippet and modulesWe use the Legally ok legal text snippet and modules service provided by Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, e-mail: hello@legally-ok.com, website: https://www.legally-ok.com/ on our website. The processing takes place exclusively in Switzerland in accordance with the data protection legislation applicable there, and the legal basis for the transmission and processing is Art. 31 para. 1 FADP. The use of the service helps us to comply with our legal obligations, and the service is used to load content from our legal texts onto our website. The current legal texts are reloaded via the integration on our website. This integration may also be used to reload other technical modules with regard to the legal texts or legally required elements.You can find out what rights you have with regard to processing at the end of this privacy policy.You can find further information on the handling of the transferred data in the provider's privacy policy at https://www.legally-ok.com/datenschutz/.
  • OpenJS FoundationWe use the OpenJS Foundation service of the OpenJS Foundation, 1 Letterman Drive, Building D, Suite D4700, 94129 San Francisco, United States, e-mail: privacy@openjsf.org, Website: https://js.foundation/. Your personal data will be transferred to so-called insecure third countries that do not guarantee adequate data protection through their legislation. Your data will only be passed on if suitable data protection is guaranteed. This can be guaranteed in particular by
    • international treaties
    • data protection clauses in a contract between the controller or processor and its contractual partner that have been communicated to the FDPIC in advance
    • specific guarantees drawn up by the competent federal body and communicated to the FDPIC in advance
    • standard data protection clauses that the FDPIC has previously approved, issued or recognized, or
    • binding internal company data protection regulations that have been approved in advance by the FDPIC or by a data protection authority of a country that guarantees adequate protection
    If such guarantees do not exist, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or execution of a contract, or if the disclosure is necessary to enforce claims before courts and authorities or to protect public interests.the legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 1 DSG, which you have given on our website.jQuery is a free JavaScript library that is required for the proper operation of our website. It contains a code database that is a basic requirement for many functions of our website.you can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.you can find further information on the handling of the transferred data in the provider's privacy policy at https://openjsf.org/wp-content/uploads/sites/84/2021/04/OpenJS-Foundation-Privacy-Policy-2019-11-15.pdf.
  • TripAdvisorWe use the TripAdvisor service provided by TripAdvisor, 7 Soho Square, W1D 3QB London, United Kingdom, on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.an advertising network is accessed via the service. You can revoke your consent to the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.You can find further information on the handling of the transferred data in the provider's privacy policy at https://tripadvisor.mediaroom.com/DE-privacy-policy.
  • Trustyou - Guest FeedbackWe use the Trustyou - Guest Feedback service provided by TrustYou GmbH, Steinerstraße 15, 81369 Munich, Germany, e-mail: info@trustyou.com, website: https://www.trustyou.com/de/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.Rechtsgrundlage for the transmission of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.the service is a plugin that is intended to provide an optimized feedback option for customers after a visit to the restaurant or hotel.you can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.You can find further information on the handling of the transferred data in the provider's privacy policy at https://www.trustyou.com/de/downloads/privacy-policy-de.pdf.
  • Social plug-in - "Facebook by META"
    • What personal data is collected and to what extent is it processed? On our website, we have integrated a social plug-in of the social network "Facebook by META", which is operated by Meta Platforms Ireland Ltd, Merrion Road, D04 X2K5 Dublin 4, Ireland, e-mail: impressum-support@support.facebook.com, website: http://www.facebook.com/ ("Facebook by META"). When you access a page that contains such a plug-in, your browser automatically establishes a background connection to the Facebook by META servers. The content of the plug-in is transmitted by Facebook by META directly to your browser and only integrated into our site. Through this integration, Facebook by META receives the information that your browser has loaded a specific page of our website. This also applies if you do not have a Facebook by META profile or are not currently logged in to Facebook by META. This information (including your IP address) is transmitted by your browser directly to a Facebook by META server in Ireland and stored there. If you are logged in to Facebook by META, Facebook by META can directly associate your visit to our website with your Facebook by META profile. If you interact with the plug-ins, for example by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook by META server and stored there. The information is also published on your Facebook by META profile and displayed to your Facebook by META contacts that you have activated for this purpose.
    • The legal basis for the processing of personal data is Art. 6 et seq. GDPR (if you have registered with "Facebook by META") and Art. 6 para. 3 GDPR (if you have not registered with Facebook by META). Insofar as the processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, the legitimate interest of the site operator is to enable users to interact with the content of the site operator on Facebook by META.
    • Purpose of data processingThe primary purpose of data collection is to offer you an opportunity for social interaction linked to Facebook by META and thus to make our website interactive. The scope of the data collection and the further processing and use of the data you provide by Facebook by META as well as your rights in this regard and setting options for protecting your privacy can be found in Facebook by META's data protection information: https://www.facebook.com/about/privacy
    • Duration of storageFacebook by META will store the data relevant for the provision of the web service for as long as necessary. If the data is subject to statutory retention obligations, it will be deleted after the retention obligation has expired.
    • Objection and deletion optionIf you do not want the Facebook by META social plug-in to be executed, you can also prevent it from being executed by installing a corresponding add-on or script blocker. If you do not want Facebook by META to assign the data collected via our website to your Facebook by META profile, you must log out of Facebook by META before visiting our website. The right to information, rectification and erasure is otherwise governed by the general provisions on the right to object and the right to erasure under data protection law described below in this privacy policy.

Information on the use of cookies

Scope of the processing of personal data

We integrate and use cookies on various pages to enable certain functions of our website and to integrate external web services. Cookies are small text files that your browser can store on your access device. These text files contain a characteristic string of characters that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also referred to as "setting a cookie". Cookies can be set both by the website itself and by external web services.

Legal basis for the processing of personal data

Relevant are Art. 6 ff. DSG (principles).

The relevant legal basis can be found in the cookie table listed later in this section.

In general, in the case of cookies that are collected on the basis of a legitimate interest, our legitimate interest is to ensure the functionality of our website and the services integrated into it (technically necessary cookies). In addition, the cookies may increase their user-friendliness and enable a more personalized approach. In this case, we have weighed up your interests against our interests.

With the help of cookie technology, we can only identify, analyze and track individual website visitors if the website visitor has consented to the use of cookies in accordance with Art. 6. para. 6 DSG.

Purpose of data processing

The cookies are set by our website or the external web services in order to maintain the full functionality of our website, to improve user-friendliness or to pursue the purpose stated with your consent. Cookie technology also enables us to recognize individual visitors by means of pseudonyms, e.g. individual or random IDs, so that we can offer more individual services. Details are listed in the table below.

Duration of storage

The cookies listed below are stored in your browser until they are deleted or, in the case of a session cookie, until the session has expired. Details are listed in the following table:

Cookie nameServerProviderPurposeLegal basisStorage durationType
TADCIDwww.jscache.comTripAdvisorThe cookie used assigns an ID to the site visitor and determines statistical data on the site visitor's website visits. This serves to individualize the advertising that is displayed to the user.Consentapprox. 10 yearsMarketing
TADCIDwww.tripadvisor.comTripAdvisorThe cookie used assigns an ID to the site visitor and determines statistical data on the site visitor's website visits. This serves to individualize the advertising that is displayed to the user.Consentapprox. 10 yearsMarketing
TASameSitewww.jscache.comTripAdvisorThis cookie enables us to save individual comfort settings selected by you and to retain them for your current and future visits to the site.ConsentSessionConfiguration
TASameSitewww.tripadvisor.comTripAdvisorThis cookie enables us to save individual comfort settings selected by you and to retain them for your current and future visits to the site.ConsentSessionConfiguration
__utmahotelolten.chGoogle AnalyticsThis cookie is the tracking cookie from Google Analytics. This cookie stores a unique visitor ID, the date and time of the first visit, the start time of the active visit and the number of all visits that a unique visitor has made to the website.Consentapprox. 24 monthsAnalytics
__utmbhotelolten.chGoogle AnalyticsThis cookie distinguishes between an ongoing and a new visit to the website. It measures which pages the site visitor accesses and is therefore essential for tracking.Consentapprox. 30 minutesAnalytics
__utmchotelolten.chGoogle AnalyticsThis cookie is no longer used by Google Analytics. However, it is set so that Google Analytics still works in older browsers.ConsentSessionAnalytics
__utmdhotelolten.chGoogle AnalyticsThis cookie is used in connection with Google Analytics to collect and evaluate various information about the website visitor and their behavior on the website.Consenta few secondsAnalytics
__utmthotelolten.chGoogle AnalyticsThis cookie is used to throttle the request rate of the web tracker.Consentapprox. 10 minutesConfiguration
__utmvhotelolten.chGoogle AnalyticsThis cookie is used to transmit values for a user-defined variable to Google Analytics.Consenta few secondsAnalytics
__utmzhotelolten.chGoogle AnalyticsThis cookie is the visitor source cookie. It stores the source from which the user came to the site.Consentapprox. 6 monthsAnalytics
__vtwww.jscache.comTripAdvisorThe cookie used assigns an ID to the site visitor and determines statistical data on the site visitor's website visits. This serves to individualize the advertising that is displayed to the user.Consentapprox. 60 minutesMarketing
__vtwww.tripadvisor.comTripAdvisorThe cookie used assigns an ID to the site visitor and determines statistical data on the site visitor's website visits. This serves to individualize the advertising that is displayed to the user.Consentapprox. 60 minutesMarketing
evo1h6aydnwww.hotelolten.chWebsite operatorThis cookie enables us to save individual comfort settings selected by you and to retain them for your current and future visits to the site.ConsentSessionConfiguration
fbsr_www.hotelolten.chFacebook by METAThis cookie is used to redirect from the website to Facebook Messenger and exchange data.ConsentSessionConfiguration
hcweb_branch.holidaycheck.deHolidayCheckThis cookie enables us to save individual comfort settings selected by you and to retain them for your current and future visits to the site.Consentapprox. 14 daysConfiguration
hcweb_wwwwww.holidaycheck.deHolidayCheckThe cookie used assigns an ID to the site visitor and determines statistical data on the site visitor's website visits. This serves to individualize the advertising that is displayed to the user.ConsentSessionMarketing
internal_traffic.holidaycheck.deHolidayCheckThis cookie enables us to save individual comfort settings selected by you and to retain them for your current and future visits to the site.Consentapprox. 15 yearsConfiguration
legally_cbconsentwww.hotelolten.chWebsite operatorThis cookie stores whether the cookie banner or cookie notice has been displayed correctly and how you have decided to use cookies on our website.Fulfillment of legal obligationsSessionCookie banner
mobile_detected.holidaycheck.deHolidayCheckThis cookie enables us to save individual comfort settings selected by you and to retain them for your current and future visits to the site.ConsentSessionConfiguration
If cookies have been set on the basis of your consent, you can revoke your consent at any time in the cookie settings of the cookie banner. You can adjust the cookie settings here.

Possibility of objection, revocation of consent and deletion

You can set your browser according to your wishes so that the setting of cookies is generally prevented. You can then decide on a case-by-case basis whether to accept cookies or to accept cookies in general. Cookies can be used for various purposes, e.g. to recognize that your access device is already connected to our website (permanent cookies) or to save recently viewed offers (session cookies). If you have expressly given us permission to process your personal data, you can revoke this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of your consent until you withdraw it.

Data security and data protection, communication by e-mail

Your personal data is protected by technical and organizational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

Duration of data storage and rights of the data subject

Duration of storage

We only store the personal data to the extent and for as long as this is necessary to fulfill the purposes for which the personal data was collected, we have a legitimate overriding interest in storing it or are legally obliged to do so.

Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have a right to information about the information specified in 25 et seq. FADP, provided that the information cannot be refused, restricted or postponed by the data controller (see Art. 26 et seq. FADP). We will also be happy to provide you with a copy of the data.

Right of rectification

In accordance with Art. 32 para. 1 FADP, you have the right to demand that incorrect personal data (e.g. address, name, etc.) be corrected, provided that there is no legal obligation to do so. You can also request the completion of the data stored by us at any time. A corresponding adjustment will be made immediately.

Right to erasure

You have the right to request that we delete the personal data we have collected about you if

  • the data is either no longer required;
  • the legal basis for processing has ceased to exist without substitution due to the withdrawal of your consent;
  • there are no longer any legitimate reasons for processing;
  • your data is processed unlawfully;
  • a legal obligation requires this.

The right does not exist if

  • the processing is necessary for the exercise of the right to freedom of expression and information;
  • your data has been collected on the basis of a legal obligation;
  • the processing is necessary for reasons of public interest;
  • the data is required for the establishment, exercise or defense of legal claims.

Right of revocation

If you have given us your express consent to process your personal data (Art. 6 para. 6 FADP and Art. 31 para. 1 FADP), you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. Data for which we are legally obliged to retain will be deleted after the deadline has expired.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

EPM Consulting & Management AG
Bahnhofstrasse 5
4600 Olten
Switzerland
E-Mail: sleep@hotelolten.ch
Tel.: +41622873232

Right to data portability

We will provide you with the following data on request:

  • Data collected on the basis of consent (Art. 31 para. 1 FADP);
  • Data that we have received from you under existing contracts (Art. 31 para. 2 let. a FADP);
  • Data that has been processed as part of an automated procedure.

We will transfer the personal data directly to a controller of your choice, insofar as this is technically feasible. Please note that we are not permitted to transfer data that interferes with the overriding interests of third parties in accordance with Art. 26 para. 1 let. b FADP, or only to a limited extent.

Notifications to the FDPIC and the right to lodge a complaint

Pursuant to Art. 49 FADP, data subjects may file a complaint with the supervisory authority if there are sufficient indications that data processing may violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Further information can be found in the FDPIC's contact form: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html

If you suspect that your data is being processed unlawfully on our website, you can bring about a judicial clarification of the issue in accordance with Art. 32 FADP. As a rule, an action under Art. 28 ff. ZGB should be sought. If you are affected by the processing of data by federal bodies, the procedure is governed by Art. 41 FADP. In this case, you can also contact the FDPIC (see reference to the contact form above).